Harborline Systems Support

Support centre

Search our knowledge base or explore popular categories below.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Accessibility

WCAG 2.1 AA throughout the product, verified by external audits.

Customer success

Dedicated onboarding and a named contact for every paid plan.

Audit logging

Tamper-evident logs streamed to your SIEM in real time.

Common questions

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

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